We endeavour to only list In-stock items on the website (unless otherwise stated).
Orders are dispatched every working day and normally goods are sent within 24/48 hours of your payment arriving.
Our shipping charges are:
UK / Europe
to £20.00 = £2.40
from £20.01 to 49.99 = £2.40
Rest of World
up to £20.00 = £3.40
from £20.01 to 49.99 = £3.40
Orders of £50.00 Delivery FREE
Orders for delivery within France should arrive within 3-5 working days; to other EU countries 5-7 working days and elsewhere 7-10 working days.
NOTE: For your safety international packages are sometimes checked by Customs and Security Staff on departure from France and arrival in your country. This can add a day or so to delivery. You are responsible for any import taxes applicable within your country
In the event of a faulty product or an error in dealing with your order, we will replace the item or refund you in full, on return of the goods, including the cost of return. Refunds will be made within 14 days on receiving the returned goods.
Your right to return goods is protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. You have a right to cancel your order within 14 days after the day of receipt. Goods must be returned to us, at your cost, in their original condition and packaging for exchange or refund. We will refund your money within 14 days of receipt of order. Article 10 Directive Europeenne ecommerce
items that you return to us are at your own risk, therefore we
strongly advise all our customers to take reasonable care when
returning any items to us for example, by ensuring the goods are
correctly addressed, adequately packaged, and carried by a reputable
carrier. We recommend that you obtain proof of purchase, as we cannot
be held responsible for goods lost in transit.
Your statutory rights as a consumer are not affected.