The World of Cross Stitch

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Conditions of Use

AiguilleAnglaise.eu (English Needle) was formed in France in 2010 it was formerly known as creativecorner.eu. The business is administered and operated from our home in South West France.

We have established a European site to supply stitchers worldwide with a comprehensive range of kits, charts, fabrics and accessories for cross stitch and other counted thread embroidery.

Our Contact / Correspondence details are:

Aiguille Anglaise, En Croux, NOGARET, 31540, France

Phone: +33 (0) 5 61 27 28 02

Email: enquiries@aiguilleanglaise.eu

If you have any suggestions or comments please email us using the link on the Contact Us page.

Making a Purchase 

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete your order.

We accept credit and debit card payments by using the secure Paypal payment systems. No account is necessary for this. If you are shopping from outside the EU, place your order and Paypal will convert the transaction into your own currency.

You can also pay us in Euro's or GBP's by Bank Transfer (please ask for details) or by Cheque. Please use the option to ask for an invoice when you get to the checkout. Your goods will be held aside for you until your cheque arrives.

You will receive a confirmation of order by e-mail, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In either case, we will always contact you first. We will indicate acceptance of your order, and hence a contract between us, when we send you the dispatch invoice by e-mail.

If you decide that you wish to cancel your order, you have 14 days from the receipt of the parcel (order) to cancel. You must return the parcel (order) within 14 days after notifying us. We will refund your money within 14 days of receipt of parcel. Article 10 Directive Europeenne ecommerce

Credit Card Security - Paypal is used for payment processing, our website does not capture credit or debit card numbers. When you make a payment using this method you are directed to their secure websites where payment is made. You will then be redirected back to the aiguilleanglaise.eu website.

Tax Charges - Aiguille Angliase does not currently add TVA (VAT) to orders either in France or on international orders.

VAT not applicable.

TVA non applicable, article 293B du Code générale des impôts.

Remittance Terms - All goods are paid for in full before dispatch.

Guarantee 

The team at Aiguille Anglaise spend considerable time selecting the best quality products. We want you to be pleased with your purchase - please make contact if anything is wrong with your order.

Registered Office

En Croux, NOGARET, 31540. France.

Siret No. 522 841 139 00010

E.& O.E

Date: 02/02/12 V3.2

Copyright © 2012 Aiguille Anglaise

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